We will gladly exchange or offer store credit on any items that are in original, unused condition within 7 days of receipt of your order. We reserve the right to refuse a return request for unusually high number of returns from the same person.

Please keep the goods in brand new condition and send them to the following address: Room 7022, Block D, 7 / F, Tak Wing Industrial Building, 3 Chin Ring Road, Tuen Mun, New Territories, Hong Kong

If you would like to cancel an online order that hasn’t shipped out yet we will be able to refund the amount equal to what you paid minus any transaction fees.  We are charged transaction fees on all transactions by our payment processor.  These fees can vary from 3% to 4.7%.  Since these fees are charged to us automatically when your order is placed they cannot be refunded.

If you would like to make an exchange, please email etd403310@gmail.com. You must include a photograph of your item, for condition verification, and your order number. If we are able to accept the return, we will send you a Return Authorization number and further instructions.

When you ship the item back to, please put the Return Authorization number on the outside of the box. Please include your contact information inside the box (name, address, phone number, email). Make sure to use tracking and insurance with your shipment.

We will arrange a refund for you within 3-7 days after we confirm that the item is in good condition.

Packages without Return Authorization number will be returned back to sender unopened. We are unable to refund any shipping charges – store credit will be offered on price paid for merchandise only.

Please note that you will be responsible for shipping charges on all returns.